Frequently Asked Questions
Everything you need to know about shopping with Brookstone
What is Brookstone's return policy for fashion items?
We offer a 30-day return policy for all unworn apparel and accessories. Items must be returned in their original packaging with all tags still attached.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $75, while a flat rate of $7.95 applies to smaller orders.
How do I ensure I am ordering the correct size?
Each product page includes a detailed sizing chart with measurements in both inches and centimeters. We recommend measuring a similar garment you own to find your perfect fit.
Do you offer international shipping?
Yes, Brookstone ships to over 50 countries worldwide. International delivery times vary by location but generally range from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.