Returns & Exchanges
At Brookstone, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Label
Download and print your prepaid shipping label and include the original packing slip inside your package for faster processing.
Package Items
Ensure all garments are unworn, unwashed, and have the original Brookstone tags attached before sealing them in the original shipping box.
Drop Off
Take your package to any authorized carrier location; once received, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing